1. What material jewelry you can provide? - We are mainly in Silver jewelry, Brass and Stainless Steel Jwelry, we have more than20+ years production experience, with mature and fully experience.
2. Could you supply OEM/ODM service?
- Yes. We can supply OEM/ODM service. Please feel free to contact us for more information.
3.Can we go visit your factory?
- Yes, Welcome to visit our factory, video call to show you our showroom or workshop is alsoavailabe.
4. Can you make custom designs and add my logo?
- Yes, we can make custom designs, add your logo on products for free.
5. Can I get one sample?
- Yes, we can offer one sample for checking quality. Sample charged US$10-$100/design that depends on thedesign, sample charge will refund upon bulk order.
6. What is your minimum order quantity?
- Main Material: 925 sterling silver (30-50 Pieces/Pairs)-Main Material: Brass/Stainl essSteel(100 Pieces/Pairs),can mix plating color, stone color and ring size within MOQ.
7. What's your productino time?
- Our productiion time is 25-30 days normally.
8. How about your after-sale service?
- A/ Within one week of receipt of the goods, the customer receives the goods should be checked, should be informed within oneweek if any problem.
- B/ If the confirmation is a quality problem, we will provice ree replacement cargo services.
- C/ If thecause of goods quality problem is due to uncontrollable factors, we only charge you the cost of repair.
- D/ For that you havesold the products, problems due to the passage of time to wear caused by abrasion, etc., we will have to charge you a certainrepair costs.
